Customer Support Executive

13,000 - 15,000 /month

Recruitnest Consulting Services Private Limited

Hazrat ganj, Lucknow

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Rotational Shift

Job Description

We Are Hiring: Customer Support Associate (Voice Process)

Location: Work From Office
Job Type: Full-Time

Job Description:
We are looking for candidates for a Voice Support role who can handle customer queries and provide quality service.

Key Responsibilities:

Handle inbound and outbound calls
Resolve customer queries effectively
Maintain records in CRM
Ensure customer satisfaction
Follow company guidelines and escalate issues when required

Eligibility Criteria:

12th Pass or Graduate
Good communication skills in English and local language
Basic computer knowledge
Willingness to work in shifts

Shift Details:

Males: Rotational shifts
Females: Day shift (may extend till 8 PM)
6 days working with 1 rotational week off

Salary: ₹13,000 – ₹15,500 (In-hand)
Night shift allowance: ₹1,500 (if applicable)

Interested candidates can share their resume or apply directly.
mansi.recruitnest@gmail.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹13,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hazrat ganj, Lucknow.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Hazrat ganj, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.