Customer Support Executive

Responsibilities:

• To achieve desired customer delight by ensuring satisfactory response to customer interaction.

• Manage Customer Interactions through chat Inbound voice and data contact.

• Ability to handle unresolved queries of customers.

• Update the existing database with changes and status of each

• Customer query/resolution.

• To ensure satisfactory resolution of various issues

• To interface with respective work center for resolution of complaints.

• Manage resolution of billing queries/ Issues.

• Be adequately trained and updated on any changes that take place from time to time.

• Managing service delivery to customers to ensure high customer satisfaction levels and customer retention.

• Other key management attributes & Key Performance Indicators (KPIs) as specified

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Recruitmind.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 18 Customer Support Executive at Recruitmind
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.