Customer Support Executive

15,000 - 16,000 /month

Rapos Hospitality Private Limited

Vytilla, Kochi

0 - 6 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Description:

Respond to customer inquiries via phone, email, and chat promptly and professionally.
Resolve customer issues related to orders, deliveries, returns, and refunds.
Provide detailed information about products, services, and company policies.
Escalate complex issues to the appropriate departments or team members.
Maintain accurate records of customer interactions and transactions.
Contribute to the development and improvement of customer service processes.
Identify trends in customer feedback and suggest enhancements to our service.
Collaborate with team members to achieve customer satisfaction goals.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vytilla, Kochi.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vytilla, Kochi.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 1 openings.