Customer Support Executive

Walk-in Between 11:00AM - 4:00PM on May 01st - May 2nd,2025

Office location: 4th Floor, Metro Palace, Xavier Arakkal Rd, Opposite Town Railway Station, Ernakulam North, Kacheripady, Ernakulam, Kerala 682018

• Proficiency in Hindi speaking is required

• Rotational shifts including night shifts

Desired Experience & Skills for Customer Support Executive Role:

• Identify customer concerns and provide timely support for their queries.

• Be proficient in our products and services and communicate effectively to the customer.

• Responding to queries from customers and giving timely support when requested.

• Coordinating with multiple teams to ensure the timely response to inquiries.

• Collecting customer feedback and upselling our services wherever applicable.

• Ensure all communications are logged timely and correctly.

• Ensure individual sales targets are met without fail.

• Flexible to work on rotational shifts.

• Excellent communication and interpersonal skills.

• Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., RAILYATRI.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 15 Customer Support Executive at RAILYATRI
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.