We are looking for a Customer Support Executive to join our team at Quickpro Solutions Private Limited. The role offers ₹12,000 - ₹21,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Executive job
Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹21,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pooth Kalan, Delhi.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Customer Support Executive job. No prior experience is required.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Pooth Kalan, Delhi.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹21,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF
Skills Required
Computer Knowledge, Good convincing skills, Good communication skills
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 21000
Contact Person
Vandna HR
Interview Address
NO-14KH.42/17 3RD FLOOR VILL POOTH KALAN, Pooth Kalan, Delhi