A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 30,000 /month
Qubrisource Tech Private Limited
Perungalathur, Chennai
0 - 3 years Experience in Customer Support / TeleCaller
Full Time
Customer Support Associate – International Voice Process
Company: QubriSource Tech Pvt. Ltd.
Location: Chennai
Experience: 0–2 Years
Freshers: Can Apply
Process: International Voice Process
Shift: Rotational Shifts – Day & Night / UK Shift Timings
Work Schedule: 5 Working Days + 2 Rotational Weekly Offs
Job Description
We are hiring Customer Support Associates for an International Voice Process in Chennai.
The candidate will be responsible for handling customer calls, understanding their concerns, providing suitable solutions, and maintaining a high level of customer service.
Responsibilities
Handle customer calls and provide support.
Understand customer queries and resolve issues.
Communicate with customers politely and professionally.
Update customer information and maintain accurate records.
Meet quality, productivity, and attendance requirements.
Identify common customer issues and share feedback with the team.
Skills Required
Good English communication skills.
Friendly and customer-focused approach.
Good problem-solving skills.
Basic knowledge of Windows computers.
Good time management.
Ability to work independently.
Eligibility
High School / 10th / 12th / Diploma / Graduation or equivalent.
0–2 years of experience.
Freshers are welcome to apply.
Candidates should be comfortable working rotational shifts, including UK shift timings.
Job Location
Chennai
