Customer Support Executive

18,000 - 23,000 /month

Qatalys Software Technologies Private Limited

West Mambalam, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Languages: Tamil

12th Pass and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Qatalys Software Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to marketing. The role offers ₹18000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Qatalys Software Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 20 Customer Support Executive at Qatalys Software Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Shift

Day

Salary

₹ 18000 - ₹ 23000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Akila

Posted 10+ days ago

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