Customer Support Executive

20,000 - 22,000 /month

Ptap Delivery Solutions Private Limited

Sector 39 Gurgaon, Gurgaon

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Motor Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Ptap Delivery Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹20,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Ptap Delivery Solutions Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Executive job offered by Ptap Delivery Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 39 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 39 Gurgaon, Gurgaon.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.