Customer Support Executive

15,000 - 17,000 /month

Prolegion

Satellite, Ahmedabad

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Gujarati

Diploma and above

Females Only

6 days working | Day Shift

Job Description

Job Title – Customer Support Executive (Insurance)

Location: Ahmedabad

Work Mode: Onsite

Experience Required: 6 months to 2 years

About the Role

We are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.

Roles & Responsibilities

Handling outbound and inbound calls to generate leads
Explaining life insurance products clearly to customers
Converting leads into successful sales through effective communication
Understanding customer needs and recommending suitable policies
Maintaining regular follow-ups to ensure lead closure
Updating customer details and maintaining records
Coordinating with internal teams for smooth documentation and processing

Requirements

Good communication and convincing skills
Comfortable with telecalling and achieving sales targets
Basic understanding of sales processes
Experience in insurance or any sales domain preferred
Ability to build rapport with customers over calls

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Satellite, Ahmedabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-1 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Satellite, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 1 openings available.