Customer Support Executive

Job Summary:

PROGLINT is hiring a Camera Installation Support Coordinator to manage scheduling and remote support for CCTV installations across store locations. The role serves as the main link between field technicians and internal teams to ensure timely and efficient execution.

Key Responsibilities:

• Coordinate with site engineer to plan the camera installation activity.

• Guide field technicians through NVR configuration, camera testing, and connectivity validation.

• Verify access to existing store cameras and provide instructions for repositioning or adjustments.

• Track installation progress and maintain schedules.

• Document camera changes and testing outcomes.

• Maintain accurate logs of store installations, technician contacts, and session notes.

   

• Required Skills & Qualifications:

• Strong communication skill in Hindi, English & Tamil.

• Comfortable with tools like Microsoft Teams, WhatsApp, Google Sheets, and documentation platforms.

• Ability to coordinate across multiple teams and stakeholders.

• Familiarity with camera surveillance systems, NVRs, and remote monitoring is a plus.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹40000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., PROGLINT SOFTWARE SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at PROGLINT SOFTWARE SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.