Customer Support Executive

20,000 - 26,000 /month*

Primeiro Innovative Solution Private Limited

kacheripadi, Kochi

₹1,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Logistics

Languages: Hindi

Graduate and above

Males Only

6 days working | Rotational Shift

Job Description

Job Title: Customer Support Executive

Location: Kacheripady, Ernakulam, Kerala
Employment Type: Full-Time / Consultant (Based on Experience)
Industry: Customer Service / Telecom / BPO
Experience Required: 0 – 1 Years (Customer Support / BPO Experience Mandatory)
Salary Range: ₹20,000 – ₹25,000 (In-hand, based on experience)
Shift: Rotational (9 hours including 1-hour break)
Working Days: 6 days/week, 1 weekly off (rotational)
Gender Preference: Male candidates

Role Overview:

We are seeking dedicated and proactive Customer Support Executives with 0–1 years of customer service experience to join our team. The ideal candidate will handle customer interactions efficiently, resolve queries promptly, and ensure a superior customer experience.

Key Responsibilities:

· Handle inbound and outbound customer calls professionally.

· Identify customer concerns and provide accurate, timely support.

· Gain deep knowledge of products and services to communicate effectively.

· Coordinate with internal departments for quick issue resolution.

· Log all interactions accurately in CRM systems.

· Collect customer feedback and identify upselling opportunities.

· Meet daily and monthly sales or service targets.

· Be flexible to work in rotational shifts, including night shifts.

Required Skills & Qualifications:

· Minimum Qualification: 12th Pass / Graduate.

· Excellent communication skills in English and Hindi (additional language proficiency is an advantage).

· -0–1 years of experience in Customer Support, BPO, or Call Center operations.

· Strong interpersonal, problem-solving, and multitasking abilities.

· Customer-oriented mindset with a focus on quality service delivery.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in kacheripadi, Kochi.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is kacheripadi, Kochi.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹26,000 per month. This is a Full Time job and has 5 openings.