A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
17,000 - 20,000 /month
Primeiro Innovative Solution Private Limited
Hi-Tech City, Hyderabad
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Job Title: Customer Support Executive (Kannada Process)
Job Summary
We are looking for customer-focused and professional individuals to handle incoming enquiry calls from Rapido Captains. The candidate will be responsible for understanding driver concerns, providing accurate information, assisting with app-related queries, and ensuring a positive support experience.
Key Responsibilities
• Handle inbound calls from Rapido drivers regarding their enquiries and concerns.
• Assist drivers with app-related issues, login problems, account activation, and registration queries.
• Provide information regarding ride requests, trip status, earnings, payments, and incentives, as per the available guidelines.
• Understand driver complaints and provide appropriate resolutions or escalate unresolved issues to the concerned team.
Required Skills
• Good verbal communication skills in Kannada
• Active listening and problem-solving abilities.
Eligibility Criteria
Qualification: Any Degree.
Experience: Freshers and experienced candidates can apply.
Language: Good communication in Kannada
Interested candidates can share their CV through:
Contact: +91 99466 26778
Email: arshaprimeiro@gmail.com
High Demand
