Leverage available systems and tools, and apply sound independent judgment when applicable, to perform loan processing tasks, and proactively convey needs and requirements as applicable
Accurately enter required data necessary for the preparation of lien releases and/or continuations based on state and county requirements
Utilizing established procedures, you will be responsible for validating accuracy and posting payoff funds received
Recognizing reasons for payoff overages and shortages, communicating and resolving with internal and external customers
Performs loan servicing activities such as creating loan documents, booking loans, auditing loans and GL accounts
Ensures documents confirming secured status of loans are filed and tracked
Processes loan payments and payoffs, payment of taxes, servicing of contract collection accounts, collection of delinquent loans, analysis of customer reserve accounts and preparation of annual statements
Tracks insurance payments, researches loan issues, resolves customer problems
Respond to internal and external customer related inquiries in a timely and efficient manner other duties as assigned
Underwrite income source(s), collateral, and credit quality of single-family loan application