A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
23,000 - 25,000 /month
Pr Skill Venture Private Limited
Sector 19 Gurgaon, Gurgaon
6 - 24 months Experience in Customer Support / TeleCaller
Full Time
Job Title: Customer Support Executive
Job Summary:
We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and ensure a positive customer experience through timely and effective support.
Key Responsibilities:
Respond to customer queries via phone, email, or chat
Resolve complaints and provide accurate information about products/services
Maintain records of interactions and follow up when needed
Escalate complex issues to relevant teams
Meet service quality and response time standards
Requirements:
Strong communication and problem-solving skills
Customer-focused attitude
Basic computer skills; CRM knowledge is a plus
Ability to work in shifts (if required)
Experience:
6 months – 2 years
