Customer Support Executive

15,000 - 25,000 /month*

Plan Care Foundation

Uttam Nagar East, Delhi

₹5,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

9 Openings

Incentives included

Full Time

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Customer Support Executive to join our team at Plan Care Foundation. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to NGO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Plan Care Foundation?
Ans : Candidates should have All Education levels for this Customer Support Executive job offered by Plan Care Foundation.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar East, Delhi.
How many openings are available for this position?
Ans : There are 9 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Executive job is located in Uttam Nagar East, Delhi.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 9 openings available.