As a Customer Support Executive, you will be the primary point of contact for our supporters, donors, and partners. Your role is to provide information about our projects, resolve queries, and ensure a positive experience for everyone associated with our mission.Key Responsibilities● Inbound & Outbound Support: Handle calls and queries from prospective donors and supporters regarding the Trust’s ongoing projects.● Query Resolution: Address concerns related to donation receipts, tax benefits (80G), and project updates with professionalism and empathy.● Donor Relationship Management: Maintain a database of interactions and follow up with donors to build long-term relationships.● Documentation: Accurately log call details and update donor information in the CRM system.● Mission Advocacy: Clearly explain the Trust's impact areas (Education, Health,Nutrition) to inspire continued support.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Executive job
What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Pj Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Pj Solutions
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.