We are looking for a Customer Support Executive to join our team India Advocacy. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer Legal service. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Maintain professionalism and service quality.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Languages Requirements:
Kannada
Telugu
Bengali
Malayalam
(Any one)