Customer Support Executive

12,000 - 25,000 /month

Piquant Consultancy Services Private Limited

Kohka, Bhilai

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Languages: Marathi, Bengali

All Education levels

All genders

6 days working | Day Shift

Job Description

Position: Customer Support Executive

Company: India Advocacy

Location: Kohka, Bhilai (Work from Office)

Employment Type: Full-Time

About India Advocacy

India Advocacy is one of India's leading business compliance and legal service companies, helping MSMEs and startups with registrations, licenses, taxation, legal compliance, and business support. We are looking for customer-focused professionals who can deliver an excellent support experience to our clients.

Key Responsibilities

Handle inbound customer calls, emails, WhatsApp messages, and chats professionally.

Resolve customer queries related to company services, applications, and documentation.

Provide accurate information and timely updates on service requests.

Coordinate with internal teams to ensure prompt issue resolution.

Maintain detailed customer interaction records in the CRM.

Follow up with customers until their queries are resolved.

Escalate complex issues to the concerned department when required.

Maintain high customer satisfaction through courteous and professional communication.

Meet daily productivity and quality targets.

Eligibility

Graduate in any discipline (preferred).

Freshers and experienced candidates are welcome to apply.

Excellent communication skills in Hindi. Knowledge of English is an added advantage.

Basic computer knowledge (MS Office, Email, Internet).

Good listening, problem-solving, and interpersonal skills.

Ability to multitask and work in a fast-paced environment.

Preferred Skills

Customer-centric attitude.

Patience and empathy while handling customers.

Strong verbal and written communication.

Ability to work independently and as part of a team.

Positive attitude with willingness to learn.

Salary & Benefits

Attractive salary based on experience.

Performance-based incentives.

Career growth opportunities.

Professional training and development.

Friendly and supportive work environment.

Paid leave and company benefits as per policy.

Work Location

India Advocacy

Kohka, Bhilai, Chhattisgarh

How to Apply

Interested candidates can share their updated resume with India Advocacy HR or attend a walk-in interview at our Kohka, Bhilai office.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kohka, Bhilai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in Kohka, Bhilai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.