Customer Support Executive

salary 25,000 - 30,000 /month
company-logo
job companyPaack In India
job location Ranjangaon MIDC, Pune
job experience1 - 6 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time
expired jobThis job is no longer accepting applications

Job Highlights

sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are seeking a motivated and professional Customer Support Executive to join our team for Paack in india in Pune at our Ranjangaon MIDC location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Manufacturing. The role offers ₹25000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1 - 6 years of experience in customer service or a telecaller role and should be proficient in Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Paack In India.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 2 Customer Support Executive at Paack In India
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Regional Languages

Hindi, Marathi

English Proficiency

No

Contact Person

Khushi Lawaniya

Interview Address

Ranjanagao MIDC
Posted 10+ days ago
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