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Customer Support Executive

salary 10,000 - 15,000 /month
company-logo
job companyOne86 Software Consulting Services (opc)
job location PAL, Surat
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Support Executive to join our team at One86 Software Consulting Services (opc) to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹10000 - ₹15000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Surat.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., One86 Software Consulting Services (opc).
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 2 Customer Support Executive at One86 Software Consulting Services (opc)
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Nirav Parekh

Interview Address

1, 153, CENTRAL BAZZAR, Gandavi Road, Central Cine Magic, Pratiksha Society, Navsari
Posted 10+ days ago
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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Customer Support Executive