Customer Support Executive

12,000 - 15,000 /month

Omax Watches India Private Limited

Sector 6 Noida, Noida

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: FMCG

All Education levels

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

Handle customer calls, emails, WhatsApp messages, and walk-in inquiries professionally.
Resolve customer complaints and provide timely solutions.
Coordinate with service centers, sales teams, and distributors regarding service-related issues.
Track watch repair and warranty cases and update customers on status.
Maintain records of customer interactions and service requests.
Assist customers with product information, warranty policies, and replacement procedures.
Ensure customer satisfaction through prompt and effective support.
Prepare daily and monthly customer service reports.
Follow up with customers to ensure issues are resolved satisfactorily.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 Noida, Noida.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 6 Noida, Noida.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 1 openings.