Customer Support Executive

17,000 - 26,000 /month

Nirmal Enterprises

Infocity, Gurgaon

0 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Nirmal Enterprises (Brand Kusvaa) to handle customer chats, provide exceptional customer support and resolve queries related to our own website Sales. The role offers an attractive in-hand salary of ₹ 17,000 - ₹ 26,000 and opportunities for growth.

Written English skills should be good. Candidates with prior experience in working in a clothing brand will be given preference.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹17,000-₹26,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Infocity, Gurgaon.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Infocity, Gurgaon.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 0-6 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹26,000 per month. This is a Full Time job and has 1 openings.