Customer Support Executive

NFINITY COSULTANTS

Job Title: Customer Support Executive / Telecaller
Location: SIPCOT IT Park, Siruseri, Chennai
Salary: ₹12,000 per month + Attractive Incentives
Qualification: Minimum 12th Pass / Any Degree

Job Description:

1. We are seeking a dynamic individual with strong leadership, organizational, and customer negotiation skills to manage publication/project service interactions.

2. The role involves resolving author queries, ensuring smooth communication, training team members, and updating project data.

3. Social media management, content creation, campaign analysis, and coordination with advertising teams are also key aspects.

4. A customer-focused mindset, conflict resolution abilities, and a team-oriented attitude are essential for driving division profitability and customer satisfaction.

Key Responsibilities:

• Make outbound calls to customers for sales and support

• Answer incoming customer calls and resolve queries

• Maintain customer records and follow up as necessary

• Achieve daily and monthly call targets and incentives

• Provide excellent customer service to ensure customer satisfaction

Required Skills:

• Good verbal communication in Tamil and basic English

• Confidence and a polite phone manner

• Basic computer knowledge is an added advantage

• Ability to work in a team environment

Qualification:
Open to candidates who have completed any degree (with or without arrears), discontinued degree programs, or diploma holders. Decent communication skills and a willingness to learn are essential and career break candidates.

Benefits:

• Fixed salary of ₹12,000 per month

• Incentive-based performance rewards

• On-the-job training provided

• Career growth opportunities within the organization

Work Location:

SIPCOT IT Park, Siruseri, Chennai

Interested Candidates Share your Resume to bharath@nfinityconsultants.com

Whatsapp: 6382901914

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., NFINITY CONSULTANT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at NFINITY CONSULTANT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.