Customer Support Executive

14,000 - 18,000 /month

Nextgen Insights Private Limited

Garebhavipalya, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Malayalam, Kannada

All Education levels

All genders

6 days working | Rotational Shift

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

Customer Support Executive – Premium Voice Process

Location: GB Palya, Bengaluru

About the Role:

We are hiring Customer Support Executives for multiple Premium Voice Processes. This role is ideal for candidates with excellent spoken English, strong communication skills, and a customer-first approach. Freshers and experienced candidates with a minimum of 6 months of experience are welcome to apply.

Key Responsibilities:

• Handle inbound, outbound, and chat-based customer interactions professionally.

• Resolve customer queries efficiently while ensuring high customer satisfaction.

• Communicate confidently and fluently in English.

• Follow company processes and maintain quality standards.

• Deliver an exceptional customer experience.

Eligibility:

• Any Graduate/12th Pass

• Minimum 6 months of experience.

• Excellent verbal communication and interpersonal skills.

Language Requirements:

Candidates must have excellent spoken and written English, along with proficiency in at least one of the following regional languages:

• Kannada

• Tamil

• Malayalam

• Hindi

• Marathi

• Bengali

• Gujarati

English Communication Requirements:

Candidates should possess:

• Excellent spoken English.

• Clear pronunciation with a neutral accent.

• Strong listening and comprehension skills.

• Confidence in handling customer conversations.

Selection Process: All shortlisted candidates will undergo a Versant Communication

Assessment. The minimum qualifying score will vary depending on the assigned process.

Work Location: In person

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Garebhavipalya, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Garebhavipalya, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.