Customer Support Executive

salary 16,000 - 32,000 /month*
company-logo
job companyNagaraj / Aroma Foods Company
job location Sector 6 HSR Layout, Bangalore
incentive₹10,000 incentives included
job experience6 - 36 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Customer Support Executive

 

·      Maintain excellent customer satisfaction and review support tickets for appropriate resolution

·      Provide customer support through phone and chat

·      Work with other departments to resolve customer issues in a timely manner

·      Serve as a point of contact for customer support and complaints

·      Proactively identify, investigate, and resolve recurring customer support issues

·      Maintain appropriate documentation and records of customer interactions

·      Maintain appropriate files regarding each customer interaction

·      Proactively gather and utilize customer feedback and suggestions

·      Review customer satisfaction reports to ensure customers are satisfied with the support they receive

·      Contribute to the development of future customer support processes

·      Communicate effectively with peers and managers

·      Communicate to customers during outbound phone calls

·      Verifies customer requests are accurate and consistent

 

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Nagaraj / Aroma Foods Company.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 10 Customer Support Executive at Nagaraj / Aroma Foods Company
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance, Medical Benefits

Skills Required

Query Resolution, Non-voice/Chat Process, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 32000

English Proficiency

Yes

Contact Person

Susmitha

Interview Address

jayanagar, bengaluru
Posted 8 hours ago
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