Customer Support Executive

16,000 - 21,000 /month*

Nagaraj / Aroma Foods Company

Sector 6 HSR Layout, Bangalore

₹2,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Customer Support Executive

· Maintain excellent customer satisfaction and review support tickets for appropriate resolution

· Provide customer support through phone and chat

· Work with other departments to resolve customer issues in a timely manner

· Serve as a point of contact for customer support and complaints

· Proactively identify, investigate, and resolve recurring customer support issues

· Maintain appropriate documentation and records of customer interactions

· Maintain appropriate files regarding each customer interaction

· Proactively gather and utilize customer feedback and suggestions

· Review customer satisfaction reports to ensure customers are satisfied with the support they receive

· Contribute to the development of future customer support processes

· Communicate effectively with peers and managers

· Communicate to customers during outbound phone calls

· Verifies customer requests are accurate and consistent

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Nagaraj / Aroma Foods Company.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Nagaraj / Aroma Foods Company
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

6 days working

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 16000 - ₹ 21000

English Proficiency

Contact Person

Susmitha

Interview Address

jayanagar, bengaluru

Posted 10+ days ago

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