Customer Support Executive

Walk In Drive :: Job Title: Customer Support Executive

Date : 29th Nov, Saturday

Venue : Moneyview Limited, 4th Floor, No. 46/4, Hosur Road, Garvebhavipalya, near Kudlu Gate, Bengaluru, Karnataka 560068

Contact Person : Nikita HR / 9606356237 

Job Summary: We are looking for a detail-oriented and empathetic Customer Support Executive to handle customer queries and complaints primarily over inbound calls, with a focus on compliance and quality. The ideal candidate should have prior experience in a regulated industry (BFSI, FinTech, Telecom, etc.), be comfortable dealing with sensitive information, and demonstrate excellent written communication skills.

Key Responsibilities:

• Manage incoming calls and make outbound calls to resolve customer queries effectively.

• Identify and understand customer needs to ensure high satisfaction

• Build and maintain trust with customers through professional communication

• Provide accurate, complete, and timely information using appropriate tools and methods

• Handle customer complaints, offering effective solutions and timely follow-ups

• Maintain records of customer interactions and update customer accounts

• Follow standard communication procedures, guidelines, and company policies

• Go the extra mile to actively engage and retain customers

Key Requirements:

• Minimum 1 years of experience in customer support in a regulated industry (FinTech, BFSI, Insurance, Telecom, etc.)

• Excellent communication and comprehension skills

• Strong attention to detail, tone, and accuracy in responses

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Moneyview.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Moneyview
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.