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Customer Support Executive

salary 13,500 - 25,000 /month
company-logo
job companyMeilleur Infotech Private Limited
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Meilleur Infotech Private Limited. The role offers ₹13500 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹13,500-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Sector 65 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹13,500-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 13500 - ₹ 25000

English Proficiency

Yes

Contact Person

HR Harsh

Interview Address

Sector 65, Noida, Sector 65, Noida
Posted 10+ days ago
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