A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Max Hair Clinic Private Limited
Sivakasi, Virudhunagar
6 - 60 months Experience in Customer Support / TeleCaller
Full Time
Roles & Responsibilities
l Build and maintain relationships with internal and external customers.
l Monitor registration and admission standards followed by the team and submit reports as required
l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
l Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
l Updating new tie-ups as part of business relations.
Requirement
l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
l Regular updates to be provided to the team members.
l Ensuring that the team is skilled, competent and motivated to perform its duties.
l Ensure adequate manpower at all counters
