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Customer Support Executive

salary 15,000 - 25,000 /month
company-logo
job companyMarutinandan Manpower Business Solution
job location Mansarovar, Jaipur
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Customer Support Executive to join our team at Marutinandan Manpower Business Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Marutinandan Manpower Business Solution.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 20 Customer Support Executive at Marutinandan Manpower Business Solution
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling

Shift

Day

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

Aakash

Interview Address

Sector 48
Posted a day ago
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Job Hai > Jobs in Jaipur > Customer Support / TeleCaller Jobs in Jaipur > Customer Support Executive