Customer Support Executive

12,000 - 18,000 /month

Markopidia Digital Marketing Agency

Thane (East), Thane

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Role & Responsibilities:Handle inbound customer calls related to Bisleri products and services.Address queries regarding orders, deliveries, product details, and service requests.Resolve customer complaints effectively and escalate unresolved issues to the relevant departments.Maintain a positive, empathetic, and professional attitude toward customers at all times.Update customer interaction records in the CRM system accurately.Coordinate with logistics and sales teams to ensure timely deliveries.Follow communication scripts and company guidelines.Provide support via phone, email, and chat (if required).Meet daily/weekly/monthly targets for quality and productivity.Required Skills & Qualifications:Minimum HSC (12th pass); Graduates preferred.0–4 years of experience in customer service (FMCG or call center background preferred).Good communication skills in English, Hindi, and Marathi.Basic computer literacy and familiarity with CRM systems is an advantage.Strong problem-solving skills and patience in dealing with customer issues.Ability to work in a fast-paced, team-oriented environment.Working Days & Timings:6 days working (Sunday fixed weekoff)Shift Timing: Day Shift (8AM – 8PM) – 9 Hours WindowSalary & Benefits:Competitive salary based on experience (INR 12,000 – 18,000/month CTC approx.)Opportunity to work with a leading brandInternal career growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Markopidia Digital Marketing Agency.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 99 Customer Support Executive at Markopidia Digital Marketing Agency
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.