Customer Support Executive

We are looking for a proactive and customer-focused Customer Service Executive to join our team at Manohar Filaments, Kundli. The ideal candidate must have excellent communication skills, strong coordination ability, and a customer-centric mindset to support clients and internal teams effectively.

Key Responsibilities:

• Handle customer queries, follow-ups, and communication through email and phone.

• Coordinate with internal departments (Production, Sales, Logistics, Merchandising) to ensure timely order updates.

• Maintain customer order records and update status sheets.

• Manage order confirmations, dispatch schedules, and documentation.

• Resolve customer concerns professionally and ensure customer satisfaction.

• Prepare MIS reports, daily updates, and client communication summaries.

• Support sales team with quotations, sample dispatches, and client requirements.

• Ensure smooth end-to-end customer handling from inquiry to dispatch.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹40000 per month that depends on your interview. It's a Full Time job in Sonipat.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Manohar Filaments Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Manohar Filaments Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.