Customer Support Executive

25,000 - 45,000 /month

Make My Bharat Yatra Private Limited

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

All Education levels

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Customer Support Executive to join our team at Make My Bharat Yatra Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹25,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Itinerary Design: Researching destinations, weather, and local customs to create customized travel packages that align with client budgets and interests.
Booking Management: Handling reservations for flights, hotels, car rentals, and visas using Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo
Client Advisory: Providing expert guidance on safety protocols, travel insurance, and required documentation (visas/vaccinations).
Vendor Liaison: Negotiating rates and maintaining relationships with airlines, hotel chains, and local tour operators to secure the best value for clients.
Problem Resolution: Addressing real-time travel disruptions, such as flight cancellations or hotel overbookings, to maintain customer satisfaction.
Logistics & Support: Handle visas, travel insurance, and resolve customer complaints or travel-related issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹45,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Prahlad Nagar, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹45,000 per month. This is a Full Time opportunity and has 10 openings available.