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Customer Support Executive

salary 28,000 - 38,000 /month
company-logo
job companyMake My Bharat Yatra Private Limited
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Make My Bharat Yatra Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹28,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹28,000-₹38,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 25 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Clock Tower, Dehradun.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹28,000-₹38,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits, Insurance

Skills Required

Computer Knowledge, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 28000 - ₹ 38000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Arman
Posted 11 hours ago
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