Customer Support Executive

12,000 - 18,000 /month*

Magnum M S D (i) Private Limited

Hoshangabad Road, Bhopal

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Aadhar Card

Job Description

ob Title: Customer Support Executive (Voice and Chat Process)

Company Name: Magnum Group

Job Location: Bhopal, Madhya Pradesh

Salary: ₹11,000 – ₹17,000 per month (In-hand)

Employment Type: Full-Time

Job Overview

Magnum Group is looking for Customer Support Executives to join our growing team. This role involves handling customer calls and chat interactions while delivering high-quality customer service in the customer support industry. We offer a positive work environment with strong opportunities for learning and career growth.

Key Responsibilities

Manage incoming and outgoing customer calls in a professional manner
Handle customer queries, complaints, and concerns with a problem-solving approach
Provide accurate and timely information to customers
Log customer interactions and maintain proper records
Track follow-ups and ensure issue resolution
Escalate complex issues to the relevant department when required
Collaborate with team members to ensure smooth operations
Meet performance metrics such as call handling time, customer satisfaction, and resolution rates

Job Requirements

Minimum Qualification: 12th Pass or Any Graduate
Experience: Freshers and experienced candidates can apply
Good communication skills in Hindi and English
Basic computer knowledge
Willingness to work 6 days a week
Shift Type: Day Shift

Interview Details

Interview Mode: Direct Walk-in
Interview Time: 10:00 AM to 3:00 PM
Immediate joining available

Interview Address

Ground Floor, Chinar Fortune Incube Business Center,
Chinar Fortune City, Near Vrindavan Dhaba,
Hoshangabad Road, Bhopal

HR Contact

Mahak Dwivedi
Phone: 7389359212

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hoshangabad Road, Bhopal.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Hoshangabad Road, Bhopal.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 99 openings available.