A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
17,000 - 21,000 /month
M R Soluutions
Kadubeesanahalli, Bangalore
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
📝 Job Responsibilities
- Handle customer queries related to CRED PPI and payment services.
- Provide accurate and timely resolutions to customer concerns.
- Assist customers with transaction/payment-related queries.
- Follow standard operating procedures and process guidelines.
- Maintain high-quality customer interactions and communication standards.
- Ensure customer satisfaction while meeting productivity and quality targets.
- Document customer interactions accurately in the system.
- Escalate unresolved or complex issues to the appropriate team.
🎓 Eligibility
- Minimum 12th Pass.
- Freshers and experienced candidates can apply.
- Excellent English & Hindi communication.
- V5-quality communication required.
- Good customer-handling and problem-solving skills.
