Customer Support Executive

Job Title: Customer Support Executive

Company: LYTX

Job Type: Full-time

Job Summary:

We are looking for a customer-focused and detail-oriented individual to join our customer support team. The successful candidate will possess excellent communication skills, regional language proficiency, and basic English proficiency. This role requires strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Provide Customer Support: Respond to customer inquiries and resolve issues in a timely and professional manner.

2. Handle Customer Complaints: Address customer complaints and concerns, providing solutions and alternatives to meet their needs.

3. Product Knowledge: Develop and maintain knowledge of our products and services to effectively support customers.

4. Communication: Communicate with customers via phone, email, or chat, ensuring clear and concise communication.

5. Documentation: Document customer interactions, including issues, resolutions, and feedback.

Requirements:

1. Minimum Qualification: Graduation in any discipline.

2. Experience: Experienced or freshers can apply.

3. Skills:

- Regional language proficiency.

- Basic English proficiency.

- Basic Hindi Proficiency.

- Excellent communication and interpersonal skills.

- Strong problem-solving skills and attention to detail.

- Ability to work in a fast-paced environment.

Salary and Benefits:

1. Salary: ₹15,000 - ₹20,000 per month.

2. Incentives: Attractive incentives based on performance.

How to Apply:

If you are a customer-focused and detail-oriented individual with excellent communication skills, please submit your resume to arpita.sahoo1@shineprojectsindia.in. We look forward to hearing from you!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., LYTX CORPORATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 15 Customer Support Executive at LYTX CORPORATION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.