Customer Support Executive

10,000 - 20,000 /month

Lyros Technologies Private Limited

Hi-Tech City, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

12th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Cab, Insurance, PF

Job Description

Job Description – Semi Voice Process (Lyca)

Job Title: Semi Voice Process Executive
Company: Lyca
Location: Nanakramguda

Key Responsibilities

Handle customer interactions through voice and semi-voice channels professionally
Resolve customer queries and provide appropriate solutions within defined timelines
Maintain accurate records of customer interactions and updates
Ensure high levels of customer satisfaction and service quality
Follow company policies, processes, and compliance standards

Eligibility Criteria

Freshers and experienced candidates are eligible to apply
Excellent verbal and written communication skills
Basic computer knowledge and typing skills
Ability to work in a fast-paced environment
Strong interpersonal and problem-solving abilities

Salary Details

Freshers: ₹2.8 LPA + ₹18,000 Performance Pay
6 to 12 Months Experience: ₹3.2 LPA + ₹18,000 Performance Pay
12+ Months Experience: ₹3.6 LPA + ₹18,000 Performance Pay

Benefits

One-way cab facility provided (within 20 kms)

Interview Process

HR Round
Versant Assessment
VNA Round
Operations Round

Work Location

Hyderabad – Nanakramguda

Candidates with good communication skills and a positive attitude are encouraged to apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-2 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Hi-Tech City, Hyderabad.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 50 openings.