Customer Support Executive

12,000 - 20,000 /month*

Loan Services Provider

Morwadi, Pune

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Marathi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Customer Support Executive to join our team at Loan Services Provider. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Morwadi, Pune.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 25 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Morwadi, Pune.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 25 openings.