Job Description
We are hiring dynamic and detail-oriented professionals for multiple roles at our Nashik location. The ideal candidate should possess excellent communication skills, strong customer service orientation, and the ability to work in a fast-paced environment.
The role involves handling customer queries through voice, email, or chat support, assisting with travel insurance processes, processing and verifying hotel invoices, maintaining hotel rate information, and ensuring accurate data entry and documentation. Candidates should be comfortable working with MS Office, particularly Excel, and should demonstrate strong analytical, problem-solving, and attention-to-detail skills while adhering to quality and productivity standards.
Preferred Skills:
Customer Service & Customer Support
Voice/Non-Voice Process
Email & Chat Support
Travel Insurance Operations
Invoice Processing & Billing
Hotel Rate Loading
Data Entry & Data Management
MS Excel & MS Office
CRM/Back Office Operations
Strong Communication & Interpersonal Skills
Analytical Thinking & Problem Solving
Attention to Detail
Teamwork and Adaptability
Eligibility:
Graduate/Undergraduate (as per company policy)
Freshers and experienced candidates are welcome
Willing to work in rotational shifts
Basic computer knowledge with good communication skills