Customer Support Executive

Job Description:

1. Handle customer queries and requests during incoming calls.

2. Upsell banking products such as:

3. Debit/Credit card upgrades

4. EMI conversions on credit card dues

5. Top-ups on existing loans (Home/Personal)

6. Insurance offerings

Job Details:

1. Work Type: Work from Office only

2. Shifts: 9 hours/day; 6 days/ week, with rotational weekly offs

3. Male: 24×7 rotational shifts

4. Female: Between 7:00 AM – 7:00 PM only

5. Dress Code:

6. Mon to Fri. — Formals

7. Sat & Sun – Semi-casuals

Candidate Requirements:

1. Excellent communication skills in English & Hindi (Mandatory)

2. Additional regional languages are a plus

3. No MTI or basic understanding – Clear and fluent speech essential

4. Freshers and experienced candidates welcome

Key attributes:

1. Eagerness to learn

2. Strong customer orientation

3. Active listening and response skills

4. Positive attitude and ability to work under pressure

5. Excellent interpersonal skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Legal Edge Hr.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Legal Edge Hr
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.