Customer Support Executive

Key Responsibilities:

• Serve as the main point of contact for customer queries via email, chat, and phone.

• Address customer complaints with professionalism, empathy, and swift resolution.

• Identify and escalate common customer pain points to improve overall experience.

• Create and maintain accurate, clear, and concise support documentation and FAQs.

• Monitor customer satisfaction metrics and contribute to improving scores.

Desired Skills & Qualifications:

• Minimum of 6 Months experience in customer support, customer experience, or customer success roles.

• Fluency in English (both written and spoken); Hindi proficiency is a plus.

• Strong problem-solving skills and a customer-first attitude.

• Excellent written and verbal communication skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., LEADING E-COMMERCE COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at LEADING E-COMMERCE COMPANY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.