Customer Support Executive

🚨 Urgent Hiring | Chat Customer Service Representative 🚨

📍 Location: Ahmedabad

💰 CTC: Up to ₹4.32 LPA (Based on interview & experience)

🏢 Industry: BPO / KPO

👩‍💼 Experience: 0.6+ years (✨ Freshers welcome)

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🔹 About the Role

We are hiring Chat Customer Service Representatives to support customers through email, call and chat channels. This role is ideal for candidates who enjoy problem-solving, technology, and delivering excellent customer experiences.

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🔹 Key Responsibilities

• Handle customer queries via chat and email

• Resolve technical and service-related issues

• Provide accurate information and solutions

• Make outbound calls to customers/partners when required

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🔹 Requirements

• 6+ months of customer service experience preferred (Freshers can apply)

• Minimum qualification: High School Diploma

• Excellent written communication skills

• Basic computer proficiency

• Willingness to work in a 24/7 rotational shift

• Travel & hospitality experience is a plus

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🔹 What We Offer

✔ 5 Days Working

✔ Flexible Working Hours & Time Off

✔ Medical Leave

✔ Travel Allowance

✔ Subsidized Meal Allowance

✔ Night Shift Allowance

✔ Career growth & learning opportunities

Company Profile:

This is a global customer experience (CX) technology and services company that helps businesses design, build, and operate AI-powered digital interactions for their customers, offering solutions in consulting, tech, and outsourcing. Founded in 1982, it serves major brands across industries like healthcare, finance, and retail, leveraging digital innovation, automation, and human talent for enhanced customer engagement, support, and back-office functions, operating in numerous countries worldwide.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.