Customer Support Executive

12,000 - 15,000 /month

Komal Enterprise

Nikol, Ahmedabad

6+ months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Komal Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Komal Enterprise.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 5 Customer Support Executive at Komal Enterprise
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process, customer support

Shift

Day

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Komal Patel

Interview Address

Biizline

Posted 16 hours ago

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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > Customer Support Executive