Customer Support Executive

Key ResponsibiliƟ es:

 AƩ end inbound customer calls, emails, and messages professionally and promptly.

 Respond to customer queries, complaints, and service requests effecƟ vely.

 Provide product-related assistance and troubleshoot basic issues.

 Follow up with customers to ensure their concerns are resolved saƟ sfactorily.

 Maintain accurate records of customer interacƟ ons in the CRM or support log.

 Coordinate with the warehouse, service, or logisƟ cs team to resolve customer

concerns.

 Collect customer feedback and report recurring issues to management.

 Contribute to maintaining a high level of customer saƟ sfacƟ on and loyalty

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., KIVI KONNECT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at KIVI KONNECT
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.