Customer Support Executive

14,500 - 18,500 /month*

K Shyam G Management

Dariwa Mohalla, Mainpuri

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Maintain detailed records of customer interactions and transactions in our CRM system.
Escalate unresolved issues to the appropriate internal teams when necessary.
Collaborate with other departments to resolve complex issues and improve customer satisfaction.
Provide feedback to management on recurring customer issues and suggest process improvements.
Stay up to date with product knowledge, system changes, and company policies.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14500 - ₹18500 per month + Incentives that depends on your interview. It's a Full Time job in Mainpuri.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., K Shyam G Management.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at K Shyam G Management
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Insurance, PF

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 14500 - ₹ 18500

Regional Languages

Hindi

English Proficiency

Contact Person

Dinesh Kumar Singh

Posted a day ago

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