Customer Support Executive

salary 14,500 - 18,500 /month*
company-logo
job companyK Shyam G Management
job location Baikunth, Vadodara
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.

  • Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

  • Maintain detailed records of customer interactions and transactions in our CRM system.

  • Escalate unresolved issues to the appropriate internal teams when necessary.

  • Collaborate with other departments to resolve complex issues and improve customer satisfaction.

  • Provide feedback to management on recurring customer issues and suggest process improvements.

  • Stay up to date with product knowledge, system changes, and company policies.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14500 - ₹18500 per month + Incentives that depends on your interview. It's a Full Time job in Vadodara.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., K Shyam G Management.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 10 Customer Support Executive at K Shyam G Management
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14500 - ₹ 18500

Regional Languages

Hindi

English Proficiency

No

Contact Person

Dinesh Kumar Singh

Interview Address

Akashdeep Gate No 1
Posted a day ago
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