Customer Support Executive

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.

• Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

• Maintain detailed records of customer interactions and transactions in our CRM system.

• Escalate unresolved issues to the appropriate internal teams when necessary.

• Collaborate with other departments to resolve complex issues and improve customer satisfaction.

• Provide feedback to management on recurring customer issues and suggest process improvements.

• Stay up to date with product knowledge, system changes, and company policies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹18500 per month + Incentives that depends on your interview. It's a Full Time job in Dehradun.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., K SHYAM G MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at K SHYAM G MANAGEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.