Customer Support Executive

Job Description: We are seeking a friendly and professional Customer Support Executive to join our team. The ideal candidate will be responsible for responding to customer inquiries, resolving issues, and ensuring a positive customer experience. Key duties include handling phone, email, and chat support, troubleshooting problems, and providing product information. The role requires excellent communication skills, problem-solving abilities, and the capacity to work under pressure. A customer-first attitude and the ability to adapt to various situations are essential. Previous experience in customer service is preferred.

Responsibilities:

·         Handle customer queries across multiple channels (phone, email, chat).

·         Provide accurate information and assist with product-related issues.

·         Resolve complaints, issues, and service requests promptly.

·         Maintain customer records and document interactions.

·         Work collaboratively with other teams to improve customer satisfaction.

Requirements:

·         Excellent communication and interpersonal skills.

·         Ability to multitask and handle high volumes of requests.

Problem-solving skills and attention to detail.

Benefits:

·         Provident Fund (PF)

·         Medical Benefits / Health Insurance

·         Paid Time Off (including vacation and sick leave)

·         Internet Allowance

·         Employee Discounts (if applicable)

·         Performance Bonuses (optional, if applicable)

·         Opportunities for Career Growth and Development

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Gorakhpur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., K SHYAM G MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at K SHYAM G MANAGEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.