Customer Support Executive

22,000 - 25,000 /month

Jvw Technologies Private Limited

Hebbal, Bangalore

2 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Tamil, Telugu

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Support Executive to join our team at Jvw Technologies Private Limited. The role offers ₹22000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jvw Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Jvw Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

Salary

₹ 22000 - ₹ 25000

Regional Languages

Tamil, Telugu

English Proficiency

Yes

Contact Person

Diptimayee Nayak

Interview Address

Plot No. 09

Posted 9 hours ago

Apply to similar jobs

Virtual Assistant

₹ 30,000 - 50,000 per month

Sagar Solution

Work from home

2 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

International BPO Executive

₹ 25,000 - 28,000 per month

Skylar Consultancy

Hebbal, Bangalore

Skills: Domestic Calling, Query Resolution, International Calling, ,, Computer Knowledge, Loan/ Credit Card INDUSTRY

New

99 Openings