Key Responsibilities
Handle inbound customer calls courteously and professionally.
Assist callers by providing precise and relevant information based on their queries.
Retrieve and share data related to products, services, locations, and contact details.
Ensure every call meets quality and response time standards.
Maintain professionalism, patience, and empathy while handling customer interactions.
Eligibility Criteria
Qualification: 12th Pass or Any Degree (with or without arrears).
Age Limit: Up to 28 years.
Skills Required:
Excellent verbal communication in English and regional language.
Good listening skills and attention to detail.
Basic typing and computer handling ability.
Strong telephone etiquette and customer service orientation.
Why Join Justdial?
No sales targets – purely informational support role.
Great platform for freshers to start their customer service career.
Opportunity to work with India’s most trusted local search brand.
Structured training and supportive work environment.